Changes to agreed lesson times are permitted under the following conditions:

More than 24 hours notice: No cost, your lesson will be rearranged for another time.

Less than 24 hours notice or no notice (failing to turn up):

Full cost of the lesson is due, you will not receive a replacement lesson.

Missing or forgetting a lesson will result in no refund and no replacement lesson. This applies to lessons paid in advance and lessons paid pro-rata.